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Frequently Asked Questions

What happens if I cancel my reservation?

In case of cancellation of the reservation the penalty is 30% of the value of the reservation

When am I entitled to a refund?

There is no recharge

Until what time period can I cancel my prepaid booking?

In case of cancellation of the reservation the penalty is 30% of the value of the reservation

Up to what age does the child not pay for the ticket?

Up to 2 years

How many daily packages are offered?

6 – 7 – 9 – 10

How much must a valid passport be?

Minimum 6 months from the date of return

Do I need travel health insurance?

On a voluntary basis

How many kg of luggage am I allowed to take?

20kg per person

Is food served during the flight?

No

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